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GET SOME ANSWERS.

Since there’s never been a vehicle quite like this, there’s sure to be a lot of questions. If you don’t see your question answered here, shoot us a note, and we’ll be sure to get back to you.

To see an answer, click the question.

Q: Where can I ride a RYNO Micro-cycle?

A: Just about anywhere a pedestrian can walk or ride a bike. Depending on if you’re cruising slowly or wanting to motor at a faster pace, you may elect to mix with people on the sidewalks or hit the bike lane. In an effort to get people out of their cars, cities are trending to allow personal mobility products to mix with pedestrian traffic. Be sure and check your local regulations prior to riding in any public area.

Q: Where can I park a Micro-cycle ?

A: Next to a bike rack, on the sidewalk, near your destination or anywhere a bike can park. Heck, take it up the elevator to your office and park it there.

Q: Are Micro-cycles legal to ride in my state?

A: While in general no state prohibitions exist in the United States, local regulations may exist. We recommend that you check your local regulations prior to use in public areas.

Q: How do I respond to a complaint on where I ride?

A: The RYNO Micro-cycle, the Segway scooter, and mobility scooters (electric wheel chair) have each opened a defined path that allows more and more choices by riders. For example, municipalities have loosened restrictions on mobility products to allow the handicapped more freedom. Just last year (2011), the U.S. federal government has given the Consumer Product Safety Commission (CPSC)  rather than the National Highway Traffic Safety Administration – primary jurisdiction over mobility products like RYNO and Segways. As a result, the CPSC redefined Segways and other similar electronic personal mobility devices as “consumer products”.

Q:Is there a beginner/learning mode?

A: Each Micro-cycle comes with two operational key selected settings, “novice” and “advanced”. Novice setting is set to 6mph/13kph, and the advanced setting is set to 10mph/16kph. 10 mph is roughly equal to a 6-minute mile, a really fast run.

Q: What does riding a RYNO Micro-cycle feel like?

A: Riding the RYNO feels like nothing you’ve ever experienced because there’s never been anything like it. Sit down on it and your instinct remains in control as you realize the Micro-cycle has almost become an extension of your body. Just lean forward a little and you’ll see that the Micro-cycle is moving in response to you and what you tell it to do. It all feels really cool, but be sure to get proper training from your authorized dealer and review the user materials before riding your RYNO. With a little practice, it will begin to feel totally natural.

Q: How does it move? How does it balance?

A: We suggest taking a look at our Easy Riding page. But, to summarize: learning to ride the RYNO is like learning to ride a bike all over again. The best part is you don’t have to pedal and steer at the same time.

Q: How much does the RYNO cost?

A: Due to exchange rates, tariffs and other taxes, pricing can vary. It’s best to consult your local authorized RYNO dealer (coming soon).  Right now, the base model MSRP in the U.S. is $5,295.00, Utility Rack Option: $169.95.

Q: Is the RYNO Microcycle more efficient than a car?

A: Yes. The RYNO Micro-Cycle is 11 times more efficient than the average American car, and over three times more efficient than even the highest-mileage scooters. As a zero-emissions vehicle, the RYNO can also go indoors. It does draw electric power during recharge, but that electricity causes fourteen times less greenhouse gas emissions per mile than driving a car.

Q: Are there passenger weight limits for the RYNO?

A: Yes, RYNO sets weight limits for rider safety and to reduce the risk of damage to the machine. A rider must not be less than 100 lbs. (45 kg). The maximum payload (which includes rider and all cargo) for the Micro-Cycle is 260 lbs. (117 kg). The total weight of any handlebar cargo plus any additional attachments hanging from the handlebar should not exceed 10 lbs. (4.5 kg).

Q: How fast can a Micro-cycle travel?

A: Each Micro-cycle comes with two operational settings, “beginner” and “standard”. Beginner setting is set to 6mph/11kph, and the standard setting is set to 10mph/17kph. 10 mph is roughly equal to a 6-minute mile, a really fast run.

Q: How far can the RYNO go on a single charge?

A: Depending on payload, riding style and terrain, a single charge can support up to 10 miles/16km of travel. You’ll be amazed at just how far that really is.

Q: How do you charge it?

A: A standard wall outlet can charge your Micro-cycle’s batteries. It takes about six hours with the standard charger that comes with the cycle.

Q: What colors are available?

A: Ryno Red. What else is there?

Q: Can I use the RYNO in the rain?

A: Yes. The device is completely sealed to allow it to operate in wet weather. The Micro-cycle has one of the largest tires in the personal transportation market which give it exceptional gripping on wet roads but do be careful on slippery surfaces. RYNO should never be ridden in icy conditions.

Q: Can you insure the RYNO?

A: We recommend you contact your insurance company or local agent to find out the type of coverage available for your RYNO, but many options are available today. Progressive Insurance does provide personal use coverage for personal mobility devices in most states. Call 1-800-PROGRESSIVE or visit www.progressive.com for more.

Q: Can I travel with my Ryno?

A: You currently cannot fly with your RYNO due to weight restrictions. However, you can ground ship them. If you choose the Lithium Ion battery option, be sure you check with your carrier for special instructions as there are specific regulations/requirements that must be met when shipping Lithium Ion batteries.

Q: How do I clean my Ryno?

A: You can clean your Ryno with mild soap and water. It is very similar to a car or a motorcycle in terms of keeping it clean. Do not use a pressure washer though! Water under high pressure could breach the seams for certain controllers and cause problems.

Q: How will I dispose of my batteries when it is time?

A: Ryno’s Lithium-Ion batteries are considered a hazardous material and is important to dispose of properly. Please visit Call 2 Recycle to find a location near you and properly recycle your batteries.  Most battery recycling facilities will recycle your SLE batteries.

Q: What are you guys working on next?

A: Hoverboards. After all, we’ve finally hit Back to the Future. No, but seriously, we’re always cooking up something. Sign up for our newsletter to keep up-to-date with everything RYNO.